Support
How can we help?
Email support@racedrops.com and a person will answer, usually within a day. For privacy requests, privacy@racedrops.com.
Delete your account
In the app: Profile → Delete account. On the web: sign in at racedrops.com/me/delete. Your profile, vehicles and personal details are deleted within 30 days; results stay in a track's history under your competition number. See the Privacy Policy.
Report or block someone
Every post, photo, message and profile has Report and Block. A report goes to the track’s moderators, or to RaceDrops for messages and profiles, and is reviewed within 24 hours. Someone you block cannot message you and you will not see what they post.
Refunds for an entry fee
Each track sets its own refund policy and decides refunds. Ask the track; if it agrees, RaceDrops returns the amount to your original payment method.
Notifications
Drops arrive as push notifications if you allow them, and are always under the bell at the top of each tab. You choose which tracks, drivers and categories you follow.
Running a track
Track staff sign in to the portal at app.racedrops.com, or use the Track tab in the app on race day.